My Kindle Fire shows it is connected to the internet but there
Tuesday 03rd of July 2012
My Kindle Fire shows it is connected to the internet but there is a X by the wi-fi icon. I am unable to download any content. It gives me the error---Web page not available---The web page at : hops://www.amazon.com/gp/kindle/kcp/tos.html?w=600&h=10248&dpi=164&deviceType=A2DRYVRL4HBK7V&osv=10&eid=N19IGNDandroid-20&linkCode=as2&storefront-context=ebboks&ref_=kin_red_lib_0 might be temporarily down or it may have moved permanently to a new website.Already Tried: I was on the kindle website and it said to try shutting it down and restarting it. That didn't work. Also made sure connected to Wi-Fi.
My Kindle says that it cannot connect to server (unable to
Monday 15th of October 2012
My Kindle says that it cannot connect to server (unable to open connection to SMTP server)Can receive email but cannot send email.Optional Information: Internet Browser (Online Email Only): Internet ExplorerWhat have you tried so far?: I have tried to change the port no. and have uninstalled my Kindle and tried to reinstall it. I changed from one HP computor to a new one with Windows 7 before all this happened. And had to reinstall the MyQwest internet program to the new one. I'm not experienced doing those things and probably goofed.
My Kindle Fire will not now connect to wifi. It has been working
Monday 09th of April 2012
My Kindle Fire will not now connect to wifi. It has been working fine since I got it for Christmas, but suddenly wifi stopped working. I have done a full reboot, and I am sure of my password. Any suggestions? My phone number is XXXXXAlready Tried: Complete reboot
My Kindle says that it is unable to process any orders. This
Sunday 25th of November 2012
My Kindle says that it is unable to process any orders. This has been happening since September. I keep trying to buy the same book - but it always gives me the answer. It's quite frustrating!
My galaxy tablet says it cannot connect to my sever so I cannot
Saturday 06th of April 2013
My galaxy tablet says it cannot connect to my sever so I cannot send emails. Please advise.Optional Information: Type of Device: TabletWhat have you tried so far?: Re-sending email but could not send it. Same message about not being able to connect to driver.
I downloaded a book to my eReader, and it says that it is loading.
Sunday 18th of November 2012
I downloaded a book to my eReader, and it says that it is loading. The loading message is all I get for the last week, can't even get back to main page.Optional Information: Type of Device: TabletModel: don't know, bought it 2 years agoWhat have you tried so far?: shutting it off, and turning back on.
I registered my kindle fire. Now I cannot get online with it
Thursday 05th of April 2012
I registered my kindle fire. Now I cannot get online with it due to my not remembering my password. he Geek Squad at Best Buy told me to reset it back to the factory settings. Now I still can't get online. It says the password XXXXX XXXXX but the passwords are all reset. What do I do now? My kindle fire was registered once. Now it isn't. And I can't use it.Already Tried: resetting the kindle fir to the factory settings. It sez I have an incorrect password. I went in and cleared the passwords out.
My kindle says is unable to connect to the wi-fi network because
Sunday 10th of June 2012
My kindle says is unable to connect to the wi-fi network because my password XXXXX XXXXX I've changed the password XXXXX it still won't let me in. Can you help me? I got this for Christmas and still haven't used it!Already Tried: Changed the password
I just bought a Kindle Fire yesterday. I cannot connect to
Monday 28th of May 2012
I just bought a Kindle Fire yesterday. I cannot connect to wi-fi with it. My laptop, with a Windows OS, connects successfully using wi-fi. Service is through Verizon and is high speed DSL. The Kindle recognizes the name of the network, is WEP security protected but is not able to find the IP address. My old ASUS tablet had the same problem - could not find the IP address.Verizon tech support was no help. Can you figure out how to get the Kindle connected?Already Tried: Unplugged router; re-set it. Manually input data into Kindle. Did not work either...
My Kindle insists that its not connected to wi-fi, but my
Monday 26th of November 2012
My Kindle insists that it's not connected to wi-fi, but my wi fi is on and functioning as proved by other devices. Pls. informOptional Information: Model: Kindle touchWhat have you tried so far?: Others wiser than I have tried, well, what could they try? They all concluded that the device is damaged, though it has suffered no trauma, but did accompany me on a trip abroad where i was never used.